Install a supported player
Confirm the model, Android version and whether you use a television interface or touch screen. Ask for our supported player where available, or an appropriate third-party app. Use a verified store listing or a current installation link supplied by support.
Add the service
Create a service profile with the login format in your activation details. Give it a recognisable label so you do not confuse it with another provider. Avoid adding the same playlist repeatedly when a slow initial download is still in progress.
Tune only what you need
Start with default playback settings. If one format will not play, ask support about an alternate decoder or supported stream rather than changing every option at once. The integrated VPN is a feature of our supported player; availability on one platform does not mean it is installed system-wide or available in every other app.