Start with the useful details
Tell us whether the issue affects one stream or the entire service, when it began and which connection you use. Include any error wording. Please do not send complete payment credentials or publish service passwords.
Refund enquiries
Send refund enquiries through the contact form so the team can identify the correct order and assess the circumstances. The outcome depends on the order, issue and applicable conditions or rights. This page does not promise an automatic refund or invent a fixed refund period.
Try before making a longer commitment
A trial helps you evaluate device compatibility and the viewing selection before choosing a paid term. Confirm any must-have channel, language track, event or feature with support. Separate third-party app purchases must be addressed with the app’s seller.